After Sales and Services

Vixen provides unrivalled After Sales and Service support to help you keep your operation running with minimum disruption.

• You will be assigned an after sales contact who is available to give you advice on detergent, spares and consumables.
• All spares are sent out on a next day delivery service.
• Prices of detergent and spares are available at very competitive rates
• We have a large service department who are on call to attend any service requests or queries you may have
• All after sales contacts are highly trained and able to give technical information
• CarePlan schemes are available to help you save money on regular services, spares and consumables.

Media Sample Cases
Vixen can also provide any blast media, detergent and spare parts you require. If you would like to see the different grades of any of the media available, we can send you a media sample case. In this sample box you will find a series of tubes each containing a different grade of the media type you requested. These tubes come complete with plastic caps, which allow you to remove the media for closer examination.

We have two types of sample cases,
Case A
This contains each and every media type and grade we supply. Each grade of media can be inspected more thoroughly as it can easily be removed from the tube.
Case B
This case is slightly smaller and contains your specified media type and all of the different grades. Again, each grade of media can be removed from the tube for closer examination to ensure you order the correct grade for your application.

To receive one of these cases simply telephone the After Sales and Service Department on 01642 769333 and we'll discuss your application in more detail.