Vapor Blasting Post Sales and Service Support

At Vixen, a sale is just the beginning of an excellent service. The highly trained aftersales team and servicing department are able to provide customers with technical information, as well as offering advice and support to keep operations running with minimal disruption. 

Vixen understands the importance of creating relationships to ensure complete satisfaction, which is reflected through its existing customers. Once equipment has been purchased, the account will be allocated to a specific member of the aftersales team who will be available to discuss any technical queries, spares or maintenance requirements at any time.

 

As customers’ purchases are specific and unique, Vixen logs the important information onto its database where the aftersales team can advise customers on the correct detergent, media and spare parts that their machine requires.

Vixen also has a fleet of service engineers covering the whole of the UK who are available to regularly maintain your machines as well as initially commission them. A range of care plan service schemes which provide savings on regular services, spare parts and consumables are also available.

Contact the aftersales team and service department by telephone on 01642 769333, or e-mail info@vixen.co.uk

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